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Credit Collections Manager Jobs

Finnovation Tech Solutions Private Limited
Job Shared by MonsterIndia
Job Description
Description

We are looking for a Collection Operations Manager , to be based out of Bangalore

Roles & Responsibilities:
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Responsible for execution of company's collections strategy
Responsible for day to day execution of the defined collection processes
(Allocation of accounts, SMS, Email, Auto calls, Process Audit, Reconciliation Audits....etc)
Strong knowledge of CRM software and understanding of IT systems.
Responsible for daily publishing of various reports
- Daily Agent Performance
- Bucket Performance
- Management Reports for the senior Management review
OrganizingTraining programmes to everyone to ensure Compliance
updation of all the online and cash payments into the system, waiving of penalties, loan restructuring
Cordinating with fraud management team for timely escalation and resolution the cases .
Sending all soft legal and hard legal notices based on the policies,
in c-ordination with Legal counsel Handling DCA (external agencies)
- Case Allocation
Follow-up, Billing , Auditing according to the norms Auditing all the process and reporting it to the management - Cash payments /pickups
- Agent communication quality
"Preparing the weekly and monthly closure reports Manage the complete assets of the collection team Responsible of the documentation of the all the process
Skills:
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Graduate with 5+ years of experience in working any of the NBFC/Banks or other Financial institutions Excellent in Excel and IT tools exposure used in BPO sector Ability to work in a fast paced start-up Result, Target/KPI oriented & a go getter
Languages known : English, Kannada/Telugu, Hindi
Interested candidates, please send your resume to banu@krazybee.com and gowrinath@krazybee.com
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Qualities Needed for This Jobs
Recovery Management, Collection Executive, Collections Process
Candidate Profile
Coordinating With Fraud Management Team For Timely Escalation And Resolution The Cases . Sending All Soft Legal And Hard Legal Notices Based On The Policies, In C-ordination With Legal Counsel Handling Dca (external Agencies) - Case Allocati
Looking for Any Graduate,other graduates profile.
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More Information
Location Bangalore
Education Any Graduate,other
Experience 0 (yrs)
Industry Financial Services
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