Dear Candidate,CONVERGYS Mega Hiring for Microsoft Profile!!!Technical SpecialistJob Description: - Inbound / Outbound Technical Support. Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing. Roles & Responsibilities: Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures. Clarify Customer requirements; probe for and confirm understanding of requirements or problem. Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical. Troubleshoot Customer issues related to enterprise / exchange server & cloud computing. Candidate Profile- Any Graduate OR Under-Graduate / drop out / pursuing with 12 months international calling experience in server support/ cloud computing/ Active directory. Excellent verbal skills in English Language. SERVER knowledge is must. Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010. Flexible with 24/7 Environment. Certifications (Preferable):- Exam 70-640(Windows Server 2008) Exam 70-662(Exchange 2010) Exam 70-321(Deploying Office 365) Exam 70-323(Administering Office 365) Additional Benefits- Two way A/C cabs. (Convergys was awarded for best in industry transport service). Medical insurance worth 1 lakhs. Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs Gratuity Education Assistance plan Annual entitlement of up to INR 24,000. Employee / corporate discounts at majority of retail chains / hospitals / laboratories. For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist : Prashant Desaifirstname.lastname@example.org JOIN US TODAY!!!!Eligibility Criteria Grad/U/G with minimum 12 months exp in any technical process . Salary range - Rs.2,84,880/- Rs 4,50,000/- (These Salary slabs purely depend on candidate experience, last drawn Salary and ops approval.) Ramp Size- 18 Interview timing 1 pm 6 pm Venue Unitech cyber park, Tower A, Ground Floor , Gurgaon
Qualities Needed for This Jobs
Fresher , Technical Support Executive ( Voice) , Technical Support Representative (non- Voice) , Customer Service Executive (voice) , Customer Service Executive (non-voice)
Convergys India Services Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.