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Client Relation Representative Jobs - India
Job Shared by MonsterIndia
Job Description
Job Profile:
€Engage with HR Recruitment team to drive Monster usage and amplify their ROI.
€Regular pro-active follow ups with end users on the services.
€Conduct telephonic trainings for the recruitment team on diversified Monster products.
€Responsible to cultivate the account and bring in the renewals.
€Promote and pitch in new Monster products before customers.
€Handle client€™s issues effectively and resolve them timely.
€Branding calendar to be executed and made for every customer.
€Usage reports to be made, monitored and shared with customer on a consistent manner.
€Collaborating with Sales team and other functions to deliver the best-in class service.
€Focus on CSAT and FCR scores.
€Ensure the best resolution over call / Email.
€Adhere to prescribed compliance standards.
€Ability to work in a team and contribute to the overall success of the department.
€Good attention to detail and a consistent approach.
€Flexible in attitude and approach to the demands created by the role with a best practice approach to Customer Service, at all times.
€Strong self-management skills.
€Dot com space knowledge will be a boon.
Qualities Needed for This Jobs
Recruiter, Account Management, Client Relations, Customer Service, Customer Relations, Client Management
Candidate Profile
€responsible To Engage With Hr Recruitment Team To Drive Monster Usage, Conduct Telephonic Trainings For Recruitment Team And Follow Up With End Users On The Service.
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Hyderabad / Secunderabad
Education Any Graduate / Post Graduate
Experience 1 (yrs)
Industry Computers / IT
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