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Call Center Manager @ Mumbai (malad Or Andheri) Jobs

Talent Corner Hr Services Private Limited
Job Shared by MonsterIndia
Job Description
€Experience in customer service is required
€Knowledge of performance evaluation and customer service metrics
€Solid understanding of reporting and budgeting procedures
€Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
€Proficient in MS Office and call center equipment/software programs
€Outstanding communication and interpersonal skills
€Excellent organizational and leadership skills with a problem-solving ability
€Positive and patient
€High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
Qualities Needed for This Jobs
Call Center Manager, Call Center, Voice Process, International Call Center, Domestic Bpo
Candidate Profile
- Proven Experience As Call Center Manager Or Similar Position - Develop Objectives For The Call Center€™s Day-to-day Activities - Experience In Customer Service Is Required - Good Communication Skills - Positive And Patient
Looking for Any Graduate graduates profile.
More Information
Location Mumbai
Education Any Graduate
Experience 2 (yrs)
Industry Computers / IT
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