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Business Travel Consultant Jobs

Busisol Sourcing India Private Limited
Job Shared by MonsterIndia
Job Description
PositionBusiness Travel Consultant
LocationMumbai
Position TypePermanent
Reporting ToBusiness Travel Supervisor
Key Responsibilities
€Responsible for co-ordinating and booking all travel reservations for all level of personnel and management business travel as appropriate
€Responsible for arranging all business travel, car and hotel reservations / itineraries for marine and business travellers
€Ensure all business travel arrangements meet customer requirements
€Liaise with IMTG, airlines and the Focus Group to ensure the very best cost effective air fares, car hire and hotel reservations are offered and booked accordingly
€Endeavour to offer alternative airlines and routings which enable client to choose most suitable
€Dealing with customer queries / complaints as per company procedure
€Maintain good administrative practices, ensuring that all cancelled or amended bookings are appropriately dealt with and all TOD / MCO / EMD are processed as per company procedure
€Accuracy and attention to detail when calculating all fares and completing documents
€Building good relationships with clients via effective communication skills
€Gain and develop good general knowledge of client companies and their contract requirements
€Be familiar with extra Clyde Travel facilities i.e. travel insurance / visa€™s etc
Person Specification
PositionBusiness Travel Consultant
Skills, Knowledge and Aptitudes
Essential
€Excellent customer service skills dealing with in-bound Client calls
Desirable
€Fully conversant with Galileo preferred. Other CRS experience will be considered or candidate must be willing to train
€Previous knowledge of calculating Net Fare
€Overall knowledge of Microsoft Office
Experience
Essential
€ Working in a busy reservations team environment within the airline or business travel industry
Desirable
€Experience in Business or Marine Travel
Qualifications, Education and Training
Essential
€Minimum - Good sound education to standard grade level or equivalent
Personal Characteristics
€Demonstrate interpersonal and team working skills
€Professional, approachable with an ability to deal with confidential situations and information in a diplomatic and reasonable manner
€Problem solver and innovative
€Demonstrate ability to plan, prioritise and manage a complex workload
€Must have a readiness to adopt a flexible approach to tasks
€Common sense approach
€Work effectively under pressure
€Reliable / adaptable
€Demonstrate effective listening skills
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Qualities Needed for This Jobs
Travel Consultant, Travel Counselor, Business Travel Consultant
Candidate Profile
€responsible For Co-ordinating And Booking All Travel Reservations For All Level Of Personnel And Management Business Travel As Appropriate €responsible For Arranging All Business Travel, Car And Hotel Reservations / Itineraries For Marine
Looking for Any Graduate graduates profile.
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More Information
Location Mumbai,mumbai City,navi Mumbai
Education Any Graduate
Experience 2 (yrs)
Industry Computers / IT
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