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Tech Mahindra Business Services Limited
Job Shared by MonsterIndia
Job Description
Receive and respond promptly and efficiently to inbound contacts or make outbound calls where ever required which will cover a broad range of issues including (but not limited to)
-General enquiries regarding services offered
-Pricing information
-Complaints
-Sales/Upselling

EDUCATION & EXPERIENCE REQUIRED:
Candidate should:

-Have a minimum of 6 months voice experience in a BPO (International/Domestic).
-Be willing to work in rotational shifts.
-Be residing within the transport boundaries of TMBS
-Be within the age group of 18 to 44 years
KNOWLEDGE & SKILLS REQUIRED:
Communication Skills:
-Excellent verbal communication skills
-Ability to communicate clearly with customers
-Good comprehension skills. Ability to clearly understand and state the issues customers present.

Digital Skills:

-Ability to use a desktop computer system
-Good typing skills
Qualities Needed for This Jobs
Customer Service, Customer Support, Call Centre, Bpo, Voice Process
Candidate Profile
Receive And Respond Promptly And Efficiently To Inbound Contacts Or Make Outbound Calls Where Ever Required Which Will Cover A Broad Range Of Issues Including (but Not Limited To)
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Mumbai
Education Any Graduate / Post Graduate
Experience 1 (yrs)
Industry Call Center
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