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Administartor - Ims - Service Desk Monitoring-l2.1 Jobs

Wipro Limited
Job Shared by MonsterIndia
Job Description
Job Description

Key skills required for the job are:

  • TIS Service Desk-L1 (Mandatory)

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Minimum work experience:0 - 1 Years

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Qualities Needed for This Jobs
Tis Service Desk
Candidate Profile
Wipro Limited is looking for B.sc.
Looking for B.sc graduates profile.
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More Information
Location Bangalore
Education B.sc
Experience 1 (yrs)
Industry Computers / IT
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