Latest Bpo Call Center Freshers Jobs In Chandigarh and Fresher Graduates Job
here is urgent requirement of customer care manager in maya estate zirakpur. www.mayaestate.com job responsibilities 1.resolve customer inquiries in timely and accurate fashion to ensure customer satisfaction. 2.plan organize direct manage and evaluate the customer service activities. 3.ensure all customer service activities support and strengthen the strategic objectives of the overall organization. 4.confer with management and staff coordinating customer service activities. 5.prepare or oversee the preparation of reports and statistics related to the customer service function for upper management. 6.maintain product or service knowledge. 7.analyze customer service related information and evaluate the results to choose the best resolutions and alternatives to customer service challenges and to identify opportunities to improve customer service. 8.provide customer service personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently. provide guidance on how to escalate complaints. 9.develop and maintain constructive and cooperative working relationships with stakeholders. 10.evaluate customer support results and prepare action plan for improvements. 11.ensure to provide 24 7 support of exceptional customer service. 12.team management. educational qualifications graduate post graduate expetrience 1 15 years. interested candidates can contact at maya garden phase 3 vip road zirakpur. near metro mall regards hr manager
Keyskills :CUSTOMER CARE MANAGER
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