Associate/Senior. Associate -

Job Description
Kindly review the job description and do send me your profile and the best time to reach on Ripudaman. IT Help desk - Technical Support Associate (100% voice programs) • Provide Technical solutions to the external customers. • Awareness of basic networking concepts and technologies. • Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN. • Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting .Browser Support - Internet Explorer. • Ability to identify basic hardware parts and aware of basic hardware concepts . • User level familiarity with at least one e-mail client - Outlook, Notes etc.. • Skilled in commercially standard software applications and major desktop operating systems
Desired Profile
Kindly review the job description and do send me your profile and the best time to reach on Ripudaman.General Skills

• Must have knowledge on Computer Hardware and Networking concepts.

• Good to very good communication skills (both on Voice and Accent), resource should not have any "MTI" (very important)

• Resources will be first interviewed on his/her communication skills and then have to clear a GD before the final technical round.

• Fresher’s are considered provided they have strong communication / presentation / GD skills.

• Candidates with a training of similar program or having minimum of 6 months of relevant experience will get preference.

Mandatory documents to be carried for the interview (without fail):

• One hard copy of Resume with the "ICS SSP" watermark on it.

• All the mark sheets, Provisional Degree Certificates/ Degree Certificates.

• One original photo ID proof (Driver,s license/ voter,s id card/ pass port


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