Candidate profile:
University degree or equivalent. ( No BE / BTech / PG candidates )
At least 6 months experience as a Processing Assistant preferred, but not required
Working knowledge and experience with computers and internet
Technical or Specific Skills (e.g. technical, computer)
Basic technical knowledge
A working knowledge of MS Office products
Proficient in report writing, business correspondence
Strong Excel skills
Flexible to work in night shift
Job description:
Complete review of enrollment forms
Identify missing information on forms
Send incomplete forms back to client
Complete and forward outgoing correspondence when required
Key enrollment forms into client eligibility system
Maintain customer eligibility information
Review and analyze specific eligibility report
Maintain and track individual workflow and production
Support inventory control during peak times or as needed
Processes faxed eligibility maintenance requests initiated by Customer Svc Calls
Process urgent requests
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