Technical Support Associate

In tune with the Wipro philosophy of growing leaders, the culture and environment at Wipro BPO is one that promotes self-development in perpetuity. There are career opportunities available to suit each and every individual - opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.

Job Description

Technical Support / Customer Support Associate required by India's Leading BPO with the following skill set:

• Excellent Customer Service Skills and Aptitude.

• Knowledge of Products and Processes

• Ability to analyze and solve technical problems.

• Knowledge of computer hardware, network, operating systems, software, and protocols and Internet services preferred.

• Ability to apply logical thinking to testing solutions to problems
Salary:

Best in the Industry, Lucrative Salary Package!!
Industry:

BPO, Call Centre, ITeS
Functional Area:

ITES/BPO/KPO, Customer Service, Ops.
Role Category:

Voice
Role:

Associate/Senior. Associate -(Technical)
Keyskills:

Customer Service, Technical Support, TSE, CSE, TSA, CSA, Technical Process, Wipro




Desired Candidate Profile

Education:

(UG - Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required)

• Freshers / Experienced Candidates.

• Undergraduates & Gradudates in any stream

• 18-45 years of age

• Engineers with specialization in Computer Science, Electronics, Electrical and Instrumentation

• MBA & MCA not eligible

Must Have:

• Good communication skills in English.

• Candidates should not be part of any Regular Academic course.

• Willingness to work in night shifts and 24 / 7 environment

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