Call Center Executive

Fresher - Wanted Call Centre Executive for MNC Telecom Call Centre. Fluency in Tamil/English/all Southern languages. Exp 0-5 Yrs

For US process Shift timings: 9pm - 6am

Fluency in English

Inbound and Outbound calls

Email Writing occasionally

Chat operation for customer queries.

Co ordinate with ops and product marketing team for closure of queries.

Keep customer satisfaction at high levels by being able to quickly comprehend requirements

Walk customer through payment process as and when required.

Understand the products on offer and be able to fit-to-customer’s requirements

Handle sensitive issues relating to failed payments and customer demands as and when required.



Domestic Process:

Good oral communications

( Tamil English Telugu Kanada Malayalam Hindi)

Good MS office knowledge.

Exposure in NGO fund raising / Tele marketing / telefacing is added advantage.

Age : 21 t0 30 yrs.

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