Customer Care Executive

Fresher - Experience: 0-2 years of experience in Customer Service sector, Inbound call center.

Educational Qualification Graduate and above

Required Skills (Primary) • Excellent Communication – Written and Verbal

• Ability to learn quickly

• Ability to analyze data and derive results

• Excellent knowledge of English vocabulary with no trace of MTI

• Polite and not aggressive while speaking

• Can handle irate people well

• Basic computer knowledge – Microsoft Office, Outlook

• Good typing skills

• Experience in working as a Customer Service Rep will be an added benefit, specifically with US-based customers

• Can work with minimal supervision

• Pleasing Attitude- Ready to learn and educate

Client is looking out for dynamic, career-oriented people who would love to build a career in the field of US-Healthcare.

They will need to assist patients with their appointment scheduling and collect and analyze feedback

Will also be working on non-voice process and dealing with patients’ medical records and medical history.

Candidates should have excellent analyzing skills and will need to be able to multi-task.

US Shift. Candidate should be flexible with working hours

Please refer to the Job description above

Healthcare MNC

priya.killedarmafoirandstad.com