Fresher - Call Co-ordinator

Fresher - This is a Administration Job. The company is in IT & ITES field since last 20 Years. Location is Masjid Bunder, Mumbai.

Eligibility : Min Graduate in any field, Communication Ss, IT Knowledge will be an added advantage.

Scale Pay : As per Industry Standards

Job Profile
Deliver services as per procedure/process document, if available.

To log calls in the call logging tool on behalf of users if required.

To ensure that on site engineers are logging all incidents in the cal logging tool and maintaining proper status of call.

To provide support for usage of the call logging tool to users and on site engineers.To log calls with vors.

Maintain all reports and forms required for different deliverables at customer site.

Implementation of Quality Management System at customer site/location, if applicable

Graduation in any stream.

Good Communication Ss.

IT Knowledge will be an added advantage.

The company is in IT & ITES sector since last 20 Years.

Applicants can send their resumes to ricchezza.mumbaigmail.com

or can sms Their name & Contact number to 91-8655239297.